Contact Us:

Phone: (716) 896-5200
Toll Free: (866) 291-6660

Contact Us: (716) 896-5200 | Toll Free: (866) 291-6660
Museum Location:

1020 Humboldt Parkway
Buffalo, New York 14211

Location: 1020 Humboldt Parkway, Buffalo, NY 14211
Hours:

Open 7 Days a Week
Mon. - Tues.: 10am - 4pm
Wed.: 10am - 9pm
Thurs. - Sun.: 10am - 4pm

Hours: Open 7 Days a Week | Mon-Tues 10am - 4pm, Wed: 10am - 9pm, Thurs-Sun: 10am - 4pm

Openings

 

Major Gifts Officer

Department: Development
Position Title: Major Gifts Officer
Reports to: Director of Development 
Status: Full time/Exempt

Position Overview

At the Buffalo Museum of Science and Tifft Nature Preserve, we take pride in providing an environment that inspires curiosity, self-directed learning and fun for our guests of all ages. All staff is recruited, trained, directed and developed with this in mind. We believe that science is fun and that everyone can be a scientist when they make observations and ask questions. Research shows that when you mix GREAT SERVICE with GREAT PEOPLE, the result is LASTING MEMORIES for our guests.


Summary of Position

Reporting to the Director of Development, the Major Gifts Officer is a member of the Development Department of the Buffalo Society of Natural Sciences. This position is responsible for developing philanthropic relationships for both The Buffalo Museum of Science and Tifft Nature Preserve. Responsibilities include identification, cultivation, solicitation, and stewardship of major gift donors and prospects, including individuals and corporations. This position will be required to meet yearly activity and revenue goals.


Essential Functions
  • Identify major donor prospects based on giving history, capacity, and affinity
  • Manage an active portfolio of up to 75 individuals, foundations, and corporate major donors
  • Work with Board volunteers and leadership team to develop and implement cultivation, solicitation, and stewardship plans for each prospect. Plans will outline steps that move prospects toward making a gift and may include:
    • Arranging opportunities to learn about the prospect and build their engagement with, and knowledge of the Society, such as visits and tours
    • Completing cultivation, solicitation or stewardship visits, calls, letters, etc.
    • Development and execution of cultivation and stewardship events
    • Devising and implementing comprehensive strategy to solicit the prospect based on determination of their experiences with, and interest in, The Buffalo Museum of Science or Tifft Nature Preserve
  • Achieve activity goals (to be re-assessed after 3 months):
    • Conduct or arrange 6 meetings / month
    • 25 unique contacts including emails and phone calls / month
    • 2 solicitations of individuals/ month
  • Achieve financial goals to be agreed upon by Major Gifts Officer and Director of Director of Development
  • Develop / prepare materials – including letters, proposals, meeting prep, stewardship reports, donor files, and activity tracking data – to support the major gifts program
  • Manage and update plans and actions in Altru using identified protocol, complete timely and accurate call reports, and communicate progress to appropriate staff and Board volunteers
  • Identify new prospects, assist with research, review donor lists and prospect screening information
  • Meet with Director of Development and President and CEO monthly to review solicitation calendar and solicitation strategy
  • Ensure consistent and timely communication throughout development department regarding prospect and donor contact and activity
  • Maintain professional growth and development through seminars, workshops and professional affiliations as well as readings to keep abreast of fundraising trends

Qualifications

To be successful, the Major Gifts Officer must be able to perform each essential duty satisfactorily. The Major Gifts Officer must have a sincere interest in stewarding donor relationships and investments, and a desire to work in a donor-centered development culture. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education, Experience & Skills Required

Bachelor’s degree from an accredited college/university, at least 5 years related experience in development, or equivalent combination of education and experience are important. Familiarity with developing and implementing sophisticated strategies for donor/volunteer involvement is required.

Ability to effectively present information verbally and to respond to questions from key leaders, donors and the general public is required. Excellent listening and writing skills are also necessary.


Physical Demands
  • Sitting for long periods
  • Reading printed material and computer screens regularly
  • Hearing and talking with people inside and outside the organization either in person or on the telephone daily
  • Manual operation of a computer keyboard daily

The Museum’s culture is one of collaboration, collegiality, and teamwork. Candidates must enjoy working with people and have a desire to produce products and experiences of the highest quality. This job description is not intended to be interpreted as a comprehensive inventory of all duties, qualifications and work conditions. There will be times when the duties of this position will be modified in order to provide the best possible experience for our guests.

Please send cover letter, resume and salary history via email or USPS to:

Careers
Buffalo Museum of Science
1020 Humboldt Parkway
Buffalo, NY 14211
This email address is being protected from spambots. You need JavaScript enabled to view it.
EOE



 

Museum Ambassador

Department: Learning & Interpretation
Position Title: Museum Ambassador
Reports to: Guest Experience Manager
Status: Part time/non-exempt

Position Overview

At the Buffalo Museum of Science and Tifft Nature Preserve, we take pride in providing an environment that inspires curiosity, self-directed learning and fun for our guests of all ages. All staff are recruited, trained, directed and developed with this in mind. We believe that science is fun and that everyone can be a scientist when they make observations and ask questions. Research shows that when you mix GREAT SERVICE with GREAT PEOPLE, the result is LASTING MEMORIES for our guests.


Summary of Position

The Museum Ambassador is the initial interface between the Museum and our guest and is responsible for all admissions, cinema and retail transactions. The ideal candidate is driven to provide, from start to finish, an exceptional guest experience. Museum Ambassador’s help guests have the best possible experience through friendly, positive interactions that make them feel like “Rock Stars.”

Staff accessibility is a top priority for our guests, and staff should always be available to serve where needed. Staff should be comfortable engaging with visitors and also be aware of general Museum and Tifft offerings such as workshops, camps and special events. Do you have a unique combination of a love for science, charismatic personality, curiosity and the ability to communicate easily with guests!


Essential Functions
  • Demonstrate an outgoing and friendly demeanor at all times to guests of all ages
  • Provide excellent customer service and be well versed in the Museum and its offerings
  • Transact sales on point-of-sale and Altru systems quickly, accurately, and efficiently
  • Knowledge and ability to communicate all levels of Museum membership and be engaged in active sales of all Society offerings
  • Museum Ambassadors must be familiar with and able to enthusiastically explain all current attractions, including but not limited to; admissions, membership, 3D Cinema, concessions, retail, Discovery Camps, birthday parties, workshops, special events and programs
  • Must be accurate and prompt in handling financial transactions, which include cash, check and credit card processing
  • Respond to guest needs immediately
  • Assist in inventory control; help to main an orderly and attractive work space and organized stockroom by keeping merchandize filed and neatly displayed
  • Responsible for operating the 3D Cinema
  • Strive to meet and exceed sales goals
  • Perform all other tasks as directed by supervisor

Experience, Skills and Personal Qualities Required
  • Ability to work a flexible schedule, which may include weekends, holidays and some evenings
  • A “people person” with a friendly, outgoing personality
  • Comfortable with technology required; experience with point-of-sale systems desired
  • Prior retail or customer service experience required
  • Ability to multitask and prioritize
  • Work independently and proactively
  • Strong teamwork and collaboration skills
  • Able to perform well under pressure
  • Detail oriented, organized, motivated, responsible and dependable

Physical Demands
  • Speaking in small and large groups
  • Walking and standing within Museum, sometimes for extended periods
  • Bending/stooping frequently
  • Use of a computer
  • Ability to lift/carry up to 40 lbs
  • Walking up and down stairs to the projection booth

The Society’s culture is one of collaboration, collegiality, and teamwork. Candidate must enjoy working with people and have a desire to produce products and experiences of the highest quality. This job description is not intended to be interpreted as a comprehensive inventory of all duties, qualifications and work conditions. There will be times when the duties of this position will be modified in order to provide the best possible experience for our guests.


Please send cover letter, resume and names of three references via email or USPS to:

Careers
Buffalo Museum of Science
1020 Humboldt Parkway
Buffalo, NY 14211
This email address is being protected from spambots. You need JavaScript enabled to view it.
EOE




Facilitator of Guest Experience

Department: Learning and Interpretation
Position Title: Facilitator of Guest Experience (a.k.a. Science Buffs)
Reports to: Guest Experience Manager
Status: Part time/Non-Exempt

Position Overview

At the Buffalo Museum of Science, we take pride in providing an environment that inspires curiosity, self-directed learning and fun for our guests of all ages. All staff are recruited, trained, directed and developed with this in mind. We believe that science is fun and that everyone can be a scientist when they make observations and ask questions. Research show that when you mix GREAT SERVICE with GREAT PEOPLE, the result is LASTING MEMORIES for our guests.


Summary of Position

This staff member’s primary responsibility is to provide informative, engaging and fun learning experiences that will inspire curiosity and awe. This happens is a variety of situations and locations ranging from personnel facilitated experiences, to short interactive activities, to exhibit facilitation and demonstrations. A Facilitator of Guest Experience will help guests have the best possible experience through friendly, positive interactions that make them feel like “Rock Stars”. Additionally, this staff person will maintain a controlled and positive learning environment.

Staff accessibility is a top priority for our guests, and the Guest Experience Team should always be available to serve where needed. The Facilitator of Guest Experience should be comfortable discussing topics within assigned Science Studios and also be aware of general Museum offerings such as workshops, camps and special events. Facilitators must have a unique combination of a love for science, charismatic personality, curiosity and the ability to communicate easily with guests.


Essential Functions
  • Create “wow” experiences for visitors
  • Actively seek out and engage guests in conversation, exploration and experimentation using strategies which may include inquiry, adapting to the audience, making STEM content relevant and fun, personalizing experiences and using positive reinforcement and appropriate humor to provide exceptional guest experiences
  • Utilize high degree of people skills to initiate warm, friendly engagement experiences for visitors of all ages
  • Lead audience-appropriate activities on the floor and in demos for guests
  • Cultivate positive relationships with the public
  • Aide guest in proper exhibit use/function to ensure safety of guest
  • Provide excellent customer service and be well versed in the Museum and its offerings to serve as a resource person
  • Provide general order and appearance of Museum spaces
  • Troubleshoot challenges in Museum spaces and communicate maintenance and or exhibit issues to the appropriate person or department
  • Display understanding and enthusiasm about the Museum’s big picture goals and this critical role within it
  • Work in partnership with volunteers on the floor
  • Attend regular mandatory training sessions and monthly full staff meetings if possible
  • Follow safety standards and protocols
  • Challenge yourself and team members to provide the highest quality of personalized facilitated experiences for our guests

Experience, Skills and Personal Qualities Required
  • An affinity for science; views science as fun
  • Strong theater experience or ability to effectively present before a person, small or large group
  • A “people person” with a friendly, outgoing personality
  • Excellent interpersonal skills
  • Ability to facilitate learning of exhibit content in a museum environment
  • Ability to effectively present STEM content in both one-on-one and group settings in an engaging, energetic and compelling manner
  • Work independently and proactively
  • Strong teamwork and collaboration skills
  • Be able to perform well under pressure
  • Be organized, responsible and dependable
  • Highly energetic and motivated
  • Must be able to work weekends and holidays and some evenings
  • Valid NYS driver’s license a plus

Physical Demands
  • Speaking in small and large groups
  • Walking and standing within Museum, sometimes for extended periods
  • Bending/stooping frequently
  • Ability to lift/carry up to 40 lbs

The Museum’s culture is one of collaboration, collegiality and teamwork. Candidate must enjoy working with people and have a desire to produce products and experiences of the highest quality. This job description is not intended to be interpreted as a comprehensive inventory of all duties, qualifications and work conditions. There will be times when the duties of this position will be modified in order to provide the best possible experience for our guests.


Please submit cover letter, resume and names of three references via email or USPS to:

Careers
Buffalo Museum of Science
1020 Humboldt Parkway
Buffalo, NY 14211
This email address is being protected from spambots. You need JavaScript enabled to view it.
EOE
General Admission

$11 Adults
$9 Seniors 62+
$9 Students/Military with ID
$8 Children 2-17

FREE for Museum Members and children under 2

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