COVID-19 Plan & FAQ’s

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COVID-19 Safety Updates & FAQ’s

PLEASE NOTE: As of 2/28/22, the Museum’s north passenger elevator is temporarily offline for upgrades. During this time the fourth floor Buffalo In Space science studio will be inaccessible by wheelchairs and strollers. The south elevator is still available for transport between the first, second, and third floors.

Last updated on March 1, 2022

At this time, the Buffalo Museum of Science encourages guests to wear face coverings during their visit.

The Buffalo Society of Natural Sciences celebrates the science that has led to the development of vaccines and we look forward with great anticipation to when all ages are eligible to be vaccinated. If you’re looking for resources to help you make an informed decision about COVID 19 vaccines and to help you discuss options with your family, friends, and community, we encourage you to visit vaccinesandus.org.

In response to the COVID-19 pandemic, the BMS implements a comprehensive cleaning protocols and enhanced visitor policies informed by New York State Guidelines as well as science-based safety recommendations from public health experts.

Be sure to revisit these updates before making your way to the Museum as our recommendations and/or policies are subject to change at any time.

COVID-19 Guest Policies

All guests are required to abide by the Museum’s Visitor Code of Conduct while visiting and adhere to the following health and safety measures:

Personal Health Assessment: Before visiting the Museum, please take a moment to assess your own health. If you are feeling unwell, please stay home.  Please call us to reschedule your tickets for another time when you are feeling well.

Face Coverings: Guests are encouraged to wear a face covering while visiting the Museum. Complimentary face coverings are available at our admissions desk by request.

Vaccinations: At this time, vaccinations are not required to visit the Museum or participate in events or programs.

Social Distancing: While visiting, we encourage guests to maintain a six-foot distance from other guests.

Restroom and Elevator Capacities: Please limit one guest or social group to the bathroom or elevator at a given time.

BMS Safety and Sanitization Protocols

Enhanced Cleaning Protocols: In addition to daily comprehensive and deep cleanings using the Clorox® Total 360® System Electrostatic Sprayer, we have developed a comprehensive sanitization plan to give the necessary care to high-touch surfaces during Museum hours, including exhibit displays and handrails, using cleaning agents effective against COVID-19. Hand-held exhibit pieces, such as blocks in the SensERIE early childhood space, are regularly swapped out and sanitized using our on-site ozone cabinet.

Additional Hand Sanitizing Stations: Hand sanitizing stations have been added throughout the available exhibit spaces for easy access during your visit.

Food and Drink: Guests may bring their own food or drink but must enjoy them on the Museum’s 2nd floor balcony and not in exhibit spaces.

Visitor FAQ’s

Is the entire Museum open?

All areas of the Museum are open with the exception of our 3D cinema and first floor concessions area.

Can I purchase tickets on site?

We strongly encourage admission to Antarctic Dinosaurs: The Exhibition to be purchased in advance of your visit to secure your desired visit date and exhibit entry time. Entry is timed and capacity is limited and we cannot guarantee availability at the door.

General admission is available for walk-up purchases only and is not timed or limited in capacity.

I purchased tickets but am feeling unwell or have been in contact with someone who has tested positive for COVID-19. May I request a refund for my tickets?

Thank you for assessing your own health for the protection of others. You may call us at 716.896.5200 to reschedule your tickets. Review our Refund Policy for more information about program, membership and admission refunds.